Borderland FAQ

Get ready for Borderland! Brush up on what to do, what to bring, the lay of the land and more with the following FAQ. If you don’t get your questions answered, or you just want to say hello, you can get in touch at info@borderlandfestival.com.

Do not purchase or re-sell tickets via Facebook or other social media. We have partnered with CashOrTrade to provide a safe and secure platform to exchange face-value tickers.

FRIDAY 9/15 - 1:00pm

SATURDAY 9/16 - 11:00am

SUNDAY - 9/17 - 11:00am

Your tickets will be emailed to you a week or two before the festival. All Borderland Festival tickets will be print-at-home or scannable on your phone. Bring your printed ticket or e-ticket to the Borderland Box Office to receive a festival wristband. All wristbands must be secured by Borderland Box Office Staff.

  • Friday - 1PM-10:30PM

  • Saturday - 11AM - 10:30PM

  • Sunday - 11AM - 8PM

Once you purchase a festival ticket you will receive a confirmation email from our ticket partner, Frontgate Ticketing. Your Borderland ticket will be attached to that email confirmation. We don’t like wasting paper so please plan to print the ticket at home or have it easily accessible on your smartphone.

For technical issues or to transfer tickets click here - http://support.frontgatetickets.com/ or call 888.512.SHOW (7469)

YES! Tent camping and RV spots are available at our partner Kissing Bridge Ski Resort. www.borderlandfestival.com/camping

Due to New York State regulations we cannot allow onsite camping. (Bummer, we know.) However, there are plenty of nearby parks camp at!

Weather is weather! The festival goes on rain or shine! We will provide consistent weather updates and prepare all our fans and artists in advance.

230 Knox Rd. East Aurora, NY 14052 - Parking is at the Polo Fields (on Knox Road) right next to festival entrance. We will have overflow parking nearby. It’s better for the environment, you get more time to hang with your friends, and everyone saves a few bucks. It’s a win-win-win!

PARKING PASSES HERE: https://borderlandfestival.fro...

There will be a shuttle from the Kissing Bridge Campground to and from the festival each day FOR CAMPERS ONLY!

GET YOUR SHUTTLE PASSES HERE: https://bit.ly/borderlandshutt...

Sept. 15th
RUNNING TO/FROM FESTIVAL 4:30PM - 12:00AM

Sept. 16th
TO FESTIVAL: 11AM - 3PM
TO CAMPING: 8PM - 12AM

Sept. 17th
TO FESTIVAL: 11AM - 3PM
TO CAMPING: 6PM - 9PM

* SHUTTLE BUSES WILL RUN ON LOOPS DURING THE DESIGNATED HOURS

*PICK UP YOUR SHUTTLE WRISTBAND AT THE BOX OFFICE (Ticket Center) AT KISSING BRIDGE UPON ARRIVAL

*THE FESTIVAL IS 19 MINUTES FROM KISSING BRIDGE EACH WAY

*SHUTTLE BUS DROP OFF WILL BE AT THE RIDE/SHARE PICKUP AND DROP OFF LOCATION AT KNOX PARK NEAR THE RED BARN BUILDINGS OFF BUFFALO ROAD. PLEASE FOLLOW ALL SIGNAGE TO THE BOX OFFICE ENTRANCE AFTER DROP OFF

*ALL SHUTTLE BUS RIDERS MUST HAVE A BORDERLAND FESTIVAL TICKET




437 Buffalo Rd. East Aurora, NY 14052. Rideshare drop offs will be at the BIG RED BARNS at Knox Park with the entrance on Buffalo Road. You can enter to the festival through the Box Office #2. Follow the signs to the entrance past the dog park. This is the Borderland way! It’s safe and inexpensive.

Small backpacks are allowed but will be checked at security each time you enter the gates.

Marijuana is now legal in New York State to smoke in public spaces.
However, as of July 15th, 2022, it is also ILLEGAL to smoke marijuana or cigarettes on New York State Park properties under NYS Law. We will have designated smoking areas for marijuana & cigarettes.
This is a community and family-friendly festival so please be respectful of the law.

No outside alcohol will be allowed in the venue. There’s plenty of alcohol for purchase inside the festival though. We will have security checking IDs and all fans who wish to consume alcohol will be provided a 21+ wristband each day. We will have custom branded Borderland Festival stainless steel mugs available for purchase at merch tents. Each beverage purchased in the sustainable mug gets a discounted price. We will also be providing free, non-alcoholic beverages for noble designated drivers.

FREE water will be provided throughout the weekend so plan to bring a vessel to fill up and stay hydrated! We will also have Borderland water bottles for sale at the merch tent. To stay consistent with our Green Team efforts and our sustainability messaging, the festival is discouraging any plastic water bottles onsite.

Yes. Oh, heck yes! We will have a variety of food vendors onsite both days. Come hungry, as we will be offering some of the best of the region’s culinary fare.

We do allow small snack bags or snacks that fit in your pocket. What we don’t allow are coolers or picnic baskets. We will have plenty of amazing food options to choose from. Trust us, you won’t go hungry.

Of course! We hope you stay all day and evening, but if you have to leave for any reason, you will be allowed re-entry with a valid Borderland wristband.

Yes, single day tickets are available online and at the box office.

We will not be providing lockers or storage onsite so plan ahead with what you are bringing into the festival. You’ll be responsible for it throughout the day and night.

We will have ATM machines available onsite so you can get that cash money! But fear not, you don’t NEED cash. All vendors accept credit cards.

Family-friendly, fun-friendly, friend-friendly! Children 10 years and under are FREE to enter with a parent or guardian. We will have an active Kids Zone with arts, crafts, music and hoopla all weekend.

Pets, Emotional Support Animals and Therapy dogs are not permitted on the grounds, Service animals are permitted. See the policy.

  • Small backpacks (all backpacks will be searched upon entry and re-entry)
  • Personal cameras
  • Empty water bottles (refill for FREE on site)
  • Clothing layers or extra jackets for the day
  • Small blankets
  • Accessible seating; a section will be available for individuals who use wheelchairs or have ambulation disabilities that allow for line of sight of viewing.
  • Accessible restrooms will be available throughout the venue.
  • Sensory kits are on grounds. Items such as ear muffs and plugs will be available on a limited basis. You will need to leave a license to obtain certain items.
  • Please note we are on State Park grounds. Borderland has attempted to make the area as accessible as possible, however, some areas are beyond our abilities to make completely accommodating.
  • NO KNIVES, WEAPONS or FIREWORKS OF ANY KIND
  • NO OUTSIDE ALCOHOL
  • NO ILLEGAL SUBSTANCES OR DRUG PARAPHERNALIA
  • NO COOLERS or PICNIC BASKETS
  • NO FLASKS
  • NO GLASS OF ANY KIND
  • NO TENTS or UMBRELLAS
  • NO LASER POINTERS
  • NO FRAMED or LARGE BACKPACKS
  • NO ILLEGAL/UNAUTHORIZED VENDING
  • NO FLYERS or MARKETING MATERIALS
  • NO SKATEBOARDS, SCOOTERS, BIKES, or ANY FORM OF PERSONAL TRANSPORTATION (We will have designated bike racks outside the gates.)
  • NO BOAS or EXCESS GLITTER! (Although we personally love sparkly things, BOAs and glitter are really bad for the environment. Let your personality be the sparkle.)
  • SECURITY WILL BE CONDUCTING BAG CHECKS, PAT DOWNS, AND POCKET SEARCHES AT THEIR DISCRETION. VIOLATION OF THESE TERMS CAN RESULT IN CONFISCATION, EXPULSION, OR ARREST DEPENDING UPON SEVERITY OF THE VIOLATION.

We will have ADA parking on site at the venue with the proper disabled parking hangtag placards. There will also be an ADA viewing area inside the venue.

Yes! The park will be open all weekend to the public for hiking, biking, walking and dog walking. The festival will be in a fenced and secured area of the Park that will only be allowed admittance with a Borderland wristband.

Will there?! We will be featuring artisans and vendors from all over the Western New York region. We will have more than 40 vendors set up in the Historic Knox Park Stables as well as craftspeople and exhibitions throughout the site.

A portion of Borderland ticket sales will be donated to Knox Farm State Park to continue to support and revitalize the Park. We are also directly supporting three local charities: Headcount, West Falls Center for the Arts & Buffalo Niagara Waterkeeper.

Our vendor applications are open for 2023!

For more information on vending at Borderland, please send an email to vendors@borderlandfestival.com.

For media inquiries, please contact us at info@borderlandfestival.com

Yes you can bring in small folding chairs! We will however have a designated area for chairs as the main stage area will be kept clear for dancing!

Have More Questions?

We're here to help
Contact Us